Warranty Policy
Standard Warranty Policy
- Oton equipment is guaranteed against any manufacturing defects for one year for limited parts and labor from the date of purchase.
- Oton equipment is guaranteed against any manufacturing defects for one year for limited parts and labor from the date of purchase.
- The original purchase invoice or other documentary evidence should be supplied at the time of any request for repair under warranty.
- The product warranty period beings on the purchase date. If the purchase date is unknown, the product warranty period begins on the thirtieth day after shipment from Oton office.
- Warranty only valid in the country or region of purchase.
- Shipping expenses are at Oton for any delivery claim - you get a defective piece at box just opened.
What is NOT Covered
- Non-Oton manufactured Product - Without Oton S/N No.
- Any damages unrelated to manufacturing defects.
- Any unsuitable environment or use of the product, as determined by Oton Technology.
- Damage caused by accident, misuse, unauthorized repairs, sand, grit or water is not covered under warranty.
- Any errors that are caused by unauthorized third-party software installations, which are not required by our computer systems, are not covered under warranty.
- All other claims of any nature are not covered.
- All accessories including cables, cable reel, power adapters, batteries, metal parts, housing, protective cases, and consumable parts are not covered under warranty.
Register For 2-Year Warranty