Warranty Policy

Standard Warranty Policy

  • Oton equipment is guaranteed against any manufacturing defects for one year for limited parts and labor from the date of purchase.
  • Oton equipment is guaranteed against any manufacturing defects for one year for limited parts and labor from the date of purchase.
  • The original purchase invoice or other documentary evidence should be supplied at the time of any request for repair under warranty.
  • The product warranty period beings on the purchase date. If the purchase date is unknown, the product warranty period begins on the thirtieth day after shipment from Oton office.
  • Warranty only valid in the country or region of purchase.
  • Shipping expenses are at Oton for any delivery claim - you get a defective piece at box just opened.

What is NOT Covered

  • Non-Oton manufactured Product - Without Oton S/N No.
  • Any damages unrelated to manufacturing defects.
  • Any unsuitable environment or use of the product, as determined by Oton Technology.
  • Damage caused by accident, misuse, unauthorized repairs, sand, grit or water is not covered under warranty.
  • Any errors that are caused by unauthorized third-party software installations, which are not required by our computer systems, are not covered under warranty.
  • All other claims of any nature are not covered.
  • All accessories including cables, cable reel, power adapters, batteries, metal parts, housing, protective cases, and consumable parts are not covered under warranty.

Register For 2-Year Warranty